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Customer Reviews.

sales

5

the process was fairly painless. It would have been nice to have been told that Mini TLC wasn't included and I could have added at the time of purchase

20 June 2017

sales

3

Delivery delayed by paperwork issues - no real agreement with dealership as to how to rectify feeling that consequences of inaction should have been avoided

20 June 2017

service

5

Fab experience

16 June 2017

service

5

Superb staff and superb workmanship

15 June 2017

sales

5

From the beginning to picking up the Mini was a very satisfying experience.Williams of Bolton were very good,helpful with advice and efficient in handling all aspects of our transaction.

13 June 2017

sales

5

James at Williams Bolton was very helpful and kept me in the loop at every stage.

12 June 2017

sales

5

Stephan was most helpful and explained everything what was going to happen . He put me at ease at a very streesful time when purchasing a brandnee car.

12 June 2017

sales

5

I was helped and advised at the start of the purchase process, then kept informed throughout the build and supported when I took delivery of the new car. I was really nervous but was reassured by Neil who took me through all the dials, buttons/pedals

09 June 2017

service

2

Initial contact good for advice and information. Service notification red light on car but no service apparently only vehicle check required.

06 June 2017

service

5

Easy to book in, pleasant staff, service completed promptly. Car cleaned. Complimentary drinks, pastries and newspapers available should you choose to wait

06 June 2017

sales

3.5

The dealer needs product knowledge to describe options and their benefit.Not very clear on colour availability and option.Took a while to decide the color option by viewing different cars in the sunlight

06 June 2017

sales

5

Very polite and knowledgable

02 June 2017

sales

5

Just love my car and the service

31 May 2017

service

5

Very friendly staff

30 May 2017

sales

5

Excellent cutomer service all of the way through.

30 May 2017

service

5

Really helpful staff. Smooth and efficient service although the tyre pressure issue not right and I need to come back:(

30 May 2017

service

5

Quick service and Amy was very attentive she couldn't do enough of me and kept me informed while I was waiting. Credit to Williams.

30 May 2017

service

1

My car broke down 5 weeks after I bought it. WIlliams took it for repair but said weren't insured to bring it back. FOllowing my complaint found they were. Items from the boot thrown over the inside and to date I've not had paperwork despite asking

27 May 2017

service

5

Excellent from start to finish - great call when booking (proactive comms to advise me of the end of the warranty). On arrival, really well looked after- comfortable with refreshments. Work completed quickly at my request- superb customer experience.

23 May 2017

service

5

Everything ran very well

19 May 2017

sales

5

Really helpful with the choosing of the car, tried their best to find me a really good deal.

17 May 2017

service

5

everything was as agreed

16 May 2017

service

5

Fantastic service, great customer experience

16 May 2017

sales

5

The salesmen at Mini couldn't help enough, excellent customer service

16 May 2017

service

5

The valet provided was exceptional

16 May 2017

sales

5

Excellent service, answered all queries.

10 May 2017

sales

5

Whole process well managed, salesman James Humphreys looked after us well.

09 May 2017

sales

5

Phil was not pushy he covered all the information with a professional attitude. Gave a fair appraisal of the exchange.

09 May 2017

service

4

Good service We were told car was ready but when we arrived car was not readyStill being "cleaned"

08 May 2017

service

3

Everyone was friendly at the centre and checking in my car was straight forward. When my car had a quick clean, the items that were left in were thrown around and I had to chase things up after 8 hours not knowing if I could collect it or not by 6pm

26 April 2017

service

3.5

Time will tell if the problem has finally been resolved.

25 April 2017

sales

5

Phil was brilliant - he was patient, answered all questions but put no pressure on us to buy.

22 April 2017

sales

5

I feel at home I love the atmosphere at the dealership always made welcome

21 April 2017

sales

5

Neil Leather at WillIams Bolton was extremely helpful and informative throughout the whole process.

20 April 2017

sales

5

Jordan Lawson at Mini Bolton was brilliant. He couldn't do enough for me.

19 April 2017

sales

5

Phil Crampton at Williams bolton couldnt of been more helpful, the whole experience of buying a new var was made so easy & i can honestly say that i have been to quite a few car showrooms over the years say it the best treatment i have recievrd .

19 April 2017

service

5

Excellent service

18 April 2017

service

5

Got a warm welcome and the got a good understanding of what work is going to de done

18 April 2017

service

3

I rang and asked where my service book is and haven't heard anything back.... I don't have it anywhere and it's not in my car so an explanation would be lovely

17 April 2017

sales

5

Everything was on time and as promised, great service from staff.

15 April 2017

sales

5

Phil was very helpful

14 April 2017

sales

5

Very helpful, Grant was always offering help and support

13 April 2017

sales

5

Phil went beyond the course of his duty to deliver the best value for money for usWe won't be the only one to praise him

11 April 2017

service

5

each time we visit Williams of Bolton we are greeted with a very happy and proffesional staff member . We can then relax while the car is looked after.

11 April 2017

sales

5

ExcellenceI was fortunate to have sales Pearson like Grant who did brilliant job and was outstanding.

11 April 2017

service

5

It's not just the badge , you can see and feel the trust that your vehicle is being serviced by the professionals

11 April 2017

sales

5

I was always made to feel I could talk to someone at any time to discuss where we were at. Very friendly staff nothing was to much trouble.

11 April 2017

sales

5

Grant France performed above and beyond all expectations of what I expected. The details described and his services were exemplary. A credit to your team.

07 April 2017

sales

5

Neil was fantastic from start to finish

07 April 2017

sales

5

From entering the Mini centre to my husband and I leaving, everyone was very polite, helpful, pleasant and above all not 'pushy' which we hate