OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
156 ratings and 102 comments received in the last 90 days.
17 March 2025
This was a surprise gift and the team helped facilitate this process and made it such a memorable experience. Leanne was so lovely and went through everything about the car functions. The added cute gesture of the teddy bears and flowers was special.
15 March 2025
Leanne was excellent in helping me choose my new car
14 March 2025
Excellent dealership.
14 March 2025
Love my mini
11 March 2025
Never visited a centre it was done remotely.
09 March 2025
Made to feel valued, little things like flowers and a teddy bear make a huge difference in the experience and how it makes you feel
08 March 2025
Kept up to date with things. Nice warm welcome. Informative helpful staff, Manager presented to thank for our custom was appreciated. Genuine care.
06 March 2025
The salesman Jason kept me updated throughout the buying process and nothing was too much trouble
05 March 2025
Support all throughout the process
19 March 2025
Very helpful and made the whole experience so easy.
17 March 2025
The car looked great.
17 March 2025
Took too long
16 March 2025
Did a very good job no messing
16 March 2025
Very helpful and quick service also washed and hoovered my car for me
16 March 2025
Although my car has been with Williams from brand New. I think this is the first time any major problems. And most expensive service . But glad Williams found the problems I know it will be serviced well. Oh why do Mini dashboard rattle so much
15 March 2025
Everything went smoothly
12 March 2025
booked in EGR recall, rescheduled for weeks later as you didn't have the part. Brought car in, no one calls you back when asking for update, you then kept car for 4 days as you broke another part, car boot now doesn't open, dash cam disconnected
12 March 2025
Too long a wait for a car booked in for a mot. Didn't expect to wait from 9.30 to 5pm
12 March 2025
Happy with the service and M.O.T. but not pleased with an E mail informing me of red alert work to be completed. How come this was not mentioned last week when the car came in ?
18 March 2025
Totally satisfied with the salesperson who dealt with me and kept me informed during the whole process