OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
141 ratings and 79 comments received in the last 90 days.
04 August 2024
The dealership were very professional and efficient
03 August 2024
allways happyto help
02 August 2024
A pleasant experience.
02 August 2024
Patient and made the experience comfortable and satisfying, in addition to offer a bouquet of flowers to my partner
31 July 2024
It was quick and easy to complete
29 July 2024
Stuart Langdon who I dealt with was very helpful and explained everything to me he has a nice manner and is great to get in with.
18 July 2024
I was assisted in the choice of the vehicle and the option packs and kept up date with the delivery. Dale O'Brien, top man.
12 July 2024
Very straight forward Stuart Langan a fantastic member of the sales department made the journey so easy and an absolute pleasure
08 July 2024
Sale got off to a rock start as salesman was off sick and car was a month late. However the manager Daryl Atherton took ownership of the issues, encouraged me to continue with the purchase and he and Jason restored my faith in the dealership.
15 September 2024
From bringing the car in . To receiving it back I was kept up to date the whole time. With my own little video
13 September 2024
The service team was really helpful and the staff in MINI was very friendly
12 September 2024
Lovely service
11 September 2024
Lovely lady -Sarah on service desk. Very pleasant manner. Nice atmosphere in showroom, spoke to Daryl manager- again pleasant manner, easy to talk to. Jason - pleasant manner. All three staff remembered my Christian name, nice personal touch.
08 September 2024
The problem was dealt with effectively
07 September 2024
Very good service
04 September 2024
Completely happy with Williams, would never go anywhere else.
03 September 2024
Wrong tyre fitted - but was done in a good time. Would have raised it but would have meant having to go back again
02 September 2024
Video explanation very clear and report easy to follow.
01 September 2024
Very nice kept me informed great job including the time given to pick up my car
06 August 2024
I was happy with the service I received from the dealership